Privacy Policy

Your privacy is our priority. Here's how we protect your data.

Last updated: December 2024

Data Collection

We collect minimal data necessary to provide our service:

  • Account Information: Email, name, and billing details
  • Usage Data: Files uploaded, analysis results, and usage statistics
  • Technical Data: IP address, browser type, and device information

How We Use Your Data

  • Provide AI analysis services
  • Improve our algorithms and accuracy
  • Send important account notifications
  • Provide customer support
  • Comply with legal obligations

We never sell your data or use it for advertising purposes.

Data Security

We implement enterprise-grade security measures:

  • Encryption: All data encrypted in transit and at rest
  • Access Controls: Strict employee access controls and monitoring
  • Infrastructure: SOC 2 compliant cloud infrastructure
  • Retention: Uploaded files deleted after 30 days

Your Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to processing of your personal data

Contact us at privacy@sentient.ai to exercise these rights.

Cookies

We use essential cookies only:

  • Authentication: Keep you logged in
  • Security: Prevent CSRF attacks
  • Preferences: Remember your settings

We do not use tracking or advertising cookies.

Third-Party Services

We use trusted third-party services:

  • OpenAI: AI analysis (data not stored by OpenAI)
  • Stripe: Payment processing
  • Google: Authentication (optional)

All third parties are contractually bound to protect your data.

Contact Us

Questions about this privacy policy?

Email: privacy@sentient.ai

Address: Sentient AI, Inc.